trilogy dl2700 user manual
The Trilogy DL2700 Series represents a robust, keyless access control solution, offering Grade 1 security.
It’s a popular choice for commercial and institutional settings, detailed in readily available user manuals and online resources.
This lockset combines durability with advanced features, simplifying door management.
UHS Hardware and Alarm Lock’s official documentation provide comprehensive guidance for installation and operation.
Overview of the Trilogy DL2700 Series
The Trilogy DL2700 Series, as detailed in the user manual, is a Grade 1 high-security electronic lockset designed for robust access control. It’s a mortise, cylindrical, and exit trim lock, offering versatile installation options. Alarm Lock’s documentation highlights its suitability for commercial, institutional, and multi-family applications.
This series prioritizes keyless convenience, eliminating the need for traditional keys and associated security risks. The DL2700 boasts a durable lever design and programmable keypad, allowing for multiple user codes and passage modes. Resources like UHS Hardware showcase the satin chrome finish (US26D) and emphasize its reliable performance.
Key Features and Benefits
According to the Trilogy DL2700 user manual, key features include Grade 1 security certification, ensuring high resistance to forced entry. Programmable keypad access allows for numerous user codes, enhancing security and convenience. Passage mode functionality provides flexible access control, detailed in the installation instructions.
Benefits extend to simplified access management, eliminating lost key concerns. Compatibility with Schlage cylinders offers integration with existing key systems. The lock’s robust construction and low battery warning system, as highlighted by Alarm Lock, contribute to long-term reliability and peace of mind.
Understanding the Components
The Trilogy DL2700 comprises internal and external components, including a keypad, lever, and mortise.
Refer to the user manual for detailed diagrams and descriptions of each part for proper installation.
Keypad and Lever Design
The Trilogy DL2700’s keypad features tactile buttons designed for reliable operation, even with frequent use. Its robust construction resists vandalism and weathering, ensuring longevity. The lever handle offers a comfortable grip and smooth action, facilitating easy door operation.
The user manual details keypad programming and functionality, including options for master and user codes. The lever design is reversible for left- or right-handed doors, offering installation flexibility. Alarm Lock prioritizes ergonomic design and durable materials in both the keypad and lever, contributing to the lock’s overall security and user-friendliness.
Internal and External Components
The Trilogy DL2700 comprises a heavy-duty lock body, a weatherproof keypad, and a robust lever handle. Internally, a sophisticated electronic locking mechanism controls access. User manuals illustrate the internal components, aiding in troubleshooting and maintenance.
External components are designed to withstand harsh environments, ensuring reliable performance. The lock’s construction utilizes high-quality materials for durability. Alarm Lock’s documentation details each component’s function and how they interact, providing a comprehensive understanding of the lock’s inner workings and exterior build.
Grade 1 Security Rating
The Trilogy DL2700 boasts a Grade 1 security rating, the highest level achievable for locksets. This signifies rigorous testing against forced entry, pick resistance, and overall durability. User manuals emphasize this rating, assuring users of its robust protection.
Achieving Grade 1 status requires meeting ANSI/BHMA standards, verified through independent laboratory testing. This rating provides peace of mind, knowing the lock offers superior security for commercial and institutional applications. Alarm Lock’s documentation details the testing procedures and standards met by the DL2700.
Installation Guide
Proper installation is crucial for optimal performance. User manuals and online resources, like those from UHS Hardware, detail door preparation, lock body mounting, and cable connections.
Preparing the Door
Before installation, carefully review the Trilogy DL2700 user manual for specific door preparation requirements.
Ensure the door is properly fitted and aligned within the frame, allowing smooth operation of the lock.
Accurate measurements are essential for the mortise and latch hole, as detailed in installation guides.
Confirm the door thickness is compatible with the lockset; adjustments may be needed.
The manual outlines the correct backset dimension for proper latch engagement.
Carefully follow the instructions regarding drilling and chiseling to avoid damaging the door or frame.
Proper preparation ensures a secure and reliable installation.
Installing the Lock Body
Refer to the Trilogy DL2700 user manual for detailed steps on installing the lock body.
Begin by inserting the lock body into the prepared mortise opening, ensuring proper alignment with the latch hole.
Secure the lock body using the provided mounting screws, tightening them evenly to prevent distortion.
Pay close attention to the orientation of the lock body, verifying it matches the door’s handing.
The manual illustrates the correct screw placement and torque specifications.
Ensure a snug fit without over-tightening, which could damage the lock or door. Proper installation is crucial for security.
Connecting the Cable
The Trilogy DL2700 user manual details the cable connection process. Carefully route the cable from the interior lock assembly through the door’s prepared opening.
Connect the cable to the exterior keypad assembly, ensuring a secure and snug fit within the designated connector.
Avoid pinching or damaging the cable during this step, as it can compromise functionality.
The manual provides diagrams illustrating the correct cable routing and connector alignment.
Secure the cable within the door to prevent accidental disconnection or tampering, maintaining system integrity.
Programming the Lock
The Trilogy DL2700 is programmed directly via the keypad, as outlined in the user manual.
Master codes, user codes, and temporary access can be easily configured for enhanced security and control.
Master Code Programming
Establishing a secure master code is the first crucial step in Trilogy DL2700 programming. Refer to the user manual for the precise sequence, typically involving entering a pre-set factory code followed by your desired new master code.
This master code grants full administrative access, enabling user code creation, lock settings adjustments, and system oversight. It’s vital to choose a code that is not easily guessable and to keep it confidential. The manual details procedures for resetting a forgotten master code, often requiring specialized tools or contacting customer support.
Remember to document your master code securely, separate from the lock itself, for future reference and potential recovery needs.
User Code Creation
Creating individual user codes provides controlled access for authorized personnel. The Trilogy DL2700 user manual outlines the process, typically initiated through the master code. Each user receives a unique code for unlocking the door, enhancing security and accountability.
The manual details code length options and any limitations on the number of user codes the system can store. It’s recommended to assign codes systematically and maintain a record of which code is assigned to each user. Regularly review and update user codes, especially when personnel changes occur, to maintain a secure environment.
Temporary Code Assignment
The Trilogy DL2700 allows for the convenient assignment of temporary user codes, ideal for visitors or service personnel. The user manual details how to program codes with pre-set expiration dates or specific time windows for access. This feature enhances security by limiting access duration.
Temporary codes automatically become inactive after the designated period, eliminating the need for manual deletion. The manual clarifies the steps for setting expiration parameters and verifying code functionality. Utilizing temporary codes minimizes security risks associated with long-term access for transient individuals.
Operating the Lock
The Trilogy DL2700 operates via keypad code entry, offering simple access. User manuals detail unlocking, locking procedures, and provide clear guidance on interpreting audible and visual feedback signals.
Unlocking with a Code
To unlock the Trilogy DL2700, enter a valid, programmed user code via the keypad. The lock will respond with visual and audible confirmation upon successful code entry.
Ensure the code is entered completely before releasing the buttons.
Refer to the user manual for specific instructions on code length and any programmed delay settings.
The lever handle will then become operational, allowing you to retract the bolt and open the door.
Incorrect code attempts may trigger a lockout period, as detailed in the programming section of the manual.
Always verify the door is secure after unlocking and entering.
Locking the Door
Locking the Trilogy DL2700 is straightforward: simply depress the lever handle. This action automatically engages the robust Grade 1 security bolt, securing the door.
The user manual details the auto-lock feature, if enabled, which will automatically lock the door after a pre-programmed delay. Ensure no obstructions hinder the bolt’s movement.
Confirm the door is fully closed and the lever is firmly engaged for optimal security. Regularly check the lock’s operation to ensure consistent performance, as outlined in the maintenance section.
Audible and Visual Feedback
The Trilogy DL2700 provides clear audible and visual feedback during operation. A beep confirms successful code entry and locking/unlocking actions. The keypad also features illuminated keys, enhancing visibility in low-light conditions.
The user manual explains customizable beep volumes and the ability to disable the sound for discreet operation. Visual cues, like a flashing light, may indicate low battery or system errors.
Pay attention to these signals for proper lock functionality and timely maintenance, ensuring continued security and ease of use.
Advanced Features
The Trilogy DL2700 boasts passage mode, Schlage cylinder compatibility, and a low battery warning system.
These features, detailed in the user manual, enhance flexibility and security.
Passage Mode Functionality
Passage Mode on the Trilogy DL2700 allows for temporarily disabling the lock’s security features, enabling free entry and exit. This is particularly useful during business hours or events when controlled access isn’t required. The user manual clearly outlines how to activate and deactivate this mode through specific programming sequences.
Essentially, it transforms the lock into a non-functional handle, ideal for deliveries or open-house scenarios. Remember to re-enable the security features once the passage period concludes, ensuring continued protection. Proper utilization of Passage Mode, as described in the documentation, optimizes the lock’s versatility.
Schlage Cylinder Compatibility
The Trilogy DL2700 is designed with compatibility in mind, specifically offering seamless integration with Schlage cylinders. This feature provides flexibility for re-keying options, allowing users to match existing master key systems. The user manual details the specific Schlage cylinder types supported, ensuring a proper fit and optimal security.
This compatibility simplifies access control management, enabling facilities to maintain consistent keying across multiple locks. Utilizing a Schlage cylinder doesn’t compromise the electronic lock’s functionality, offering a hybrid security solution. Refer to the manual for detailed instructions.
Low Battery Warning System
The Trilogy DL2700 incorporates a sophisticated low battery warning system to prevent unexpected lockouts. As battery power diminishes, the lock provides both audible and visual alerts, as detailed in the user manual. A flashing red light and intermittent beeps signal the need for battery replacement.
This proactive warning allows ample time to replace the batteries, typically four AA batteries, ensuring uninterrupted operation. The manual recommends regular battery checks and provides guidance on selecting appropriate battery types for optimal performance and longevity. Ignoring warnings could lead to lock malfunction.
Troubleshooting Common Issues
The Trilogy DL2700 user manual details solutions for keypad malfunctions, locking/unlocking problems, and battery issues.
Refer to it for quick fixes and guidance on restoring functionality.
Keypad Malfunctions
If the keypad becomes unresponsive, the Trilogy DL2700 user manual recommends checking the battery level first, as low power can cause erratic behavior. Ensure the contacts are clean and secure.
Attempt a manual reset by briefly disconnecting and reconnecting the battery. If issues persist, consult the manual’s troubleshooting section for specific error codes displayed. A faulty keypad may require professional replacement, detailed in the documentation. Avoid excessive force when pressing buttons, as this can damage the internal components.
Locking/Unlocking Problems
Should the Trilogy DL2700 fail to lock or unlock, the user manual suggests verifying correct code entry and ensuring the door isn’t obstructed. Check for proper latch alignment and that the strike plate is securely mounted.
If the issue continues, examine the cable connections for looseness. A malfunctioning cylinder (if Schlage compatible) could also be the cause. Refer to the manual’s diagnostic steps; professional assistance may be needed for internal mechanism repairs or rehanding procedures, as detailed in the documentation.
Battery Issues and Replacement
The Trilogy DL2700 utilizes batteries to power its operation; the user manual details a low battery warning system. When this occurs, replace all batteries with fresh AA alkaline batteries promptly to avoid lock failure.
Ensure correct polarity during installation. A complete loss of power may require a manual override. The manual provides specific instructions for battery access and replacement. Regularly check battery levels, especially in high-traffic environments, to maintain consistent functionality and security.
Rehanding the Lock
The Trilogy DL2700 can be rehanded in the field without a release hole, as demonstrated in installation guides.
The user manual details the process for adapting to different door swing directions.
Identifying Handing
Determining the correct handing is crucial before rehanding the Trilogy DL2700 lock. Stand facing the exterior side of the door.
Observe which side the hinges are located on – this indicates the handing.
If the hinges are on the right side, it’s a “Right-Handed” lock. Conversely, if the hinges are on the left, it’s “Left-Handed”.
The user manual emphasizes this initial step for a successful rehanding process.
Incorrectly identifying the handing will result in improper lock operation. Carefully inspect the door and confirm the hinge placement before proceeding with any adjustments.
Rehanding Procedure
Rehanding the Trilogy DL2700 involves removing the internal components and reversing their orientation.
The user manual details a step-by-step process, beginning with removing the interior lever assembly and the tailpiece.
Carefully detach the cable, then reposition the latch and strike plate to suit the opposite handing.
Reassemble the lock, ensuring all components are securely fastened. Field handling, without a release hole, is demonstrated in online videos.
Test the lock’s functionality thoroughly after rehanding to confirm correct operation.
Tools Required for Rehanding
Rehanding the Trilogy DL2700 necessitates a few essential tools for a smooth process. A Phillips head screwdriver is crucial for disassembling the lock’s internal components, as outlined in the user manual.
A small flathead screwdriver may be needed for gently prying apart certain connections. Having a pair of pliers can assist with cable management during the reorientation.
Additionally, a clean workspace and good lighting are recommended to ensure accurate reassembly and prevent lost parts.
Security Considerations
The Trilogy DL2700 demands diligent code management and physical reinforcement. User manuals emphasize regular code changes and maintaining door frame integrity for optimal security.
Code Security Best Practices
Maintaining robust code security is paramount with the Trilogy DL2700. User manuals strongly advise against using easily guessable codes, such as birthdays or sequential numbers. Regularly changing master and user codes—at least quarterly—significantly reduces vulnerability.
Avoid sharing codes unnecessarily and immediately disable any compromised codes. Utilize the lock’s ability to create temporary codes for visitors, limiting access duration. Implement a written policy outlining code management procedures for organizations, ensuring all personnel understand their responsibilities. Remember, a strong code is the first line of defense.
Physical Security Measures
Complementing the Trilogy DL2700’s electronic security with robust physical measures is crucial. Ensure the door frame and surrounding structure are solid and resistant to forced entry, as detailed in the user manual. Regularly inspect the lock body and lever for any signs of tampering or damage;
Consider reinforcing the strike plate with longer screws for increased resistance. Maintain clear visibility around the door to deter unauthorized access. While the lock offers Grade 1 security, a strong door and frame are essential components of a comprehensive security system.
Regular Maintenance
To ensure the Trilogy DL2700 continues to function optimally, consistent maintenance is vital, as outlined in the user manual. Periodically inspect the keypad for debris and clean with a damp cloth – avoid harsh chemicals. Check battery levels proactively and replace as needed to prevent unexpected lockouts.
Lubricate moving parts, like the lever, with a silicone-based lubricant. Regularly test the lock’s functionality with various user codes. Addressing minor issues promptly prevents larger, more costly repairs and maintains the lock’s security integrity.
Technical Specifications
The Trilogy DL2700 boasts Grade 1 security, operates on 9V batteries, and functions between 32°F to 140°F;
Detailed dimensions and weight are found within the user manual.
Dimensions and Weight
The Trilogy DL2700 lockset’s precise dimensions are crucial for ensuring proper door compatibility and a seamless installation process. While specific measurements can vary slightly depending on the configuration – including lever style and backset – the lock body generally measures approximately 16.25 inches in height.
The width typically falls around 3.25 inches, and the depth extends roughly 1.5 inches. Regarding weight, the complete unit, including all internal and external components, usually weighs between 6 to 8 pounds. Referencing the official user manual provides the most accurate and detailed specifications for your particular model.
Power Requirements
The Trilogy DL2700 lock operates primarily on four AA alkaline batteries, providing a reliable and long-lasting power source for consistent performance. Battery life is estimated to be approximately 12 months under normal usage conditions, though this can vary based on frequency of use and environmental factors.
The lock is designed to provide a low battery warning well in advance of complete power loss, allowing ample time for replacement. Always consult the user manual for recommended battery types and proper installation procedures to maintain optimal functionality.
Operating Temperature
The Trilogy DL2700 lock is engineered to function reliably across a broad range of environmental conditions. Its specified operating temperature range is from -31°F (-35°C) to 158°F (70°C). This ensures consistent performance in both extremely cold and hot climates.
However, prolonged exposure to temperatures outside this range may affect battery life and overall lock functionality. Refer to the detailed user manual for specific guidance on maintaining optimal performance in challenging environments and for any temperature-related troubleshooting tips.
Warranty Information
Alarm Lock provides a warranty covering defects in materials and workmanship on the Trilogy DL2700.
Detailed coverage, claim processes, and customer support contact information are found within the user manual.
Warranty Coverage Details
Alarm Lock’s warranty for the Trilogy DL2700 typically covers defects in materials and workmanship for a specified period from the date of purchase; This coverage extends to the lock’s internal mechanisms, electronic components, and finish, protecting against failures under normal use.
However, the warranty generally does not cover damage resulting from misuse, abuse, improper installation, unauthorized modifications, or acts of nature. Regular maintenance, as outlined in the user manual, is crucial to maintain warranty validity. Proof of purchase is required for all warranty claims. Refer to the official documentation for the precise warranty duration and complete terms and conditions.
Claim Process
To initiate a warranty claim for your Trilogy DL2700, first, consult the user manual for detailed instructions and required documentation. Typically, you’ll need to contact Alarm Lock’s customer support with proof of purchase – a dated sales receipt or invoice.
You may be asked to provide photos or videos demonstrating the defect. Alarm Lock will then evaluate the claim and, if approved, issue a Return Merchandise Authorization (RMA) number. The defective lock must be returned, often at the customer’s expense, for inspection and potential repair or replacement.
Contacting Customer Support
For assistance with your Trilogy DL2700, refer to the comprehensive resources available on the Alarm Lock website, including online manuals and frequently asked questions. Direct customer support can be reached through various channels. Alarm Lock provides phone support during business hours, and email inquiries are typically addressed within 24-48 hours.
Additionally, a network of certified locksmiths can offer local support and expertise. The user manual often includes contact details, or you can find authorized service providers through the Alarm Lock website.
Resources and Support
Access detailed user manuals, FAQs, and troubleshooting guides on the Alarm Lock website. Locksmith assistance is also readily available for professional support.
Online Manuals and FAQs
Alarm Lock provides extensive online resources for the Trilogy DL2700. Users can download the complete programming instructions manual directly from their website, covering installation, operation, and troubleshooting.
These manuals, available in PDF format, detail every aspect of the lock, from initial setup to advanced feature utilization. A comprehensive FAQ section addresses common user questions, offering quick solutions to frequently encountered issues.
Furthermore, UHS Hardware also offers product information and links to relevant documentation, supplementing the official Alarm Lock support materials. These resources ensure users have ample support for successful lock management.
Alarm Lock Website
Alarm Lock’s official website serves as the primary hub for Trilogy DL2700 support. Here, users can access downloadable user manuals, including programming instructions and installation guides, in PDF format.
The site features a dedicated support section with frequently asked questions (FAQs) addressing common issues and providing troubleshooting steps. Product specifications, warranty information, and contact details for customer support are also readily available.
Visitors can find detailed information about the lock’s features, benefits, and security certifications, ensuring a comprehensive understanding of the product.
Locksmith Assistance
Professional locksmiths possess specialized knowledge for Trilogy DL2700 installation, rehanding, and repair. They can expertly interpret the user manual and provide on-site assistance, particularly for complex scenarios.
Locksmiths are skilled in handling issues like keypad malfunctions, locking/unlocking problems, and battery replacements, offering a reliable solution when self-troubleshooting proves insufficient.
Their expertise ensures proper functionality and security, especially when dealing with Grade 1 security features. Finding a qualified locksmith guarantees a secure and efficient outcome.